Community Needs From: HoundsConnect

Strong consideration will be given to candidates that are bilingual and either have an Information Technology degree or working towards obtaining it.

The IT Volunteer reports to the leadership team and is responsible to provide general IT support for Beacon of Hope Crisis Center’s team. The IT Volunteer would be available for a minimum of 3 hours weekly, providing answers and assisting with troubleshooting of computer, internet, phone, or printer issues. The IT Volunteer would also help with communicating issues with leadership, backing up information, recording common issues and detailing resolutions for staff to easily refer to. The IT Volunteer serves as a knowledgeable source for software, hardware and general tech support within the agency.

Primary Responsibilities: Serve as a first point of contact for leadership seeking technical assistance for employees and the agency Set up time to speak with employees per leadership approval if necessary to understand the issue and resolve the issue Provide feedback or suggestions to the leadership team that will help reduce common issues Provide detailed proposals on IT products or services required to resolve issues Record technological issues and detail steps to resolve them Provide documentation of steps to leadership Continued education and training on Information Technology, software, hardware and other systems Troubleshoot issues with equipment including but not limited to: Computers Phones Printers Security system Backup files and all documentation regarding technological issues Research issues: I Phone, Microsoft, and desktop updates Suggestions to help the team keep their devices running at optimal performance Work independently to provide additional assistance and resolve issues Maintain professionalism at all times including: Positive rapport with collaborative partners and express only positive feedback
Required Qualifications: Completed or in the process of obtaining a Bachelor’s degree in Information Technology or related field OR previous experience in working in the field Must have strong communication skills – both written and oral Must be open and excited to learn new technologies Working knowledge of Microsoft suite including Word, Power Point and Excel. Ability to diagnose and resolve workstation technical issues Ability to exercise patience and work with staff of all technical ability levels from basic to medium understanding Ability to work independently Excellent typing skills Commitment to a non-violent and cooperative work environment Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age or sexual orientation Ability to pass a criminal background check Ability to do online research Must have a valid driver’s license, reliable transportation and full coverage insurance     CEO's Personal Assistant A Personal Assistant helps alleviate the CEO’s schedule by taking care of tasks which take up her time, but can be done by someone else. The CEO delegating tasks to her personal assistant permits her to focus on modeling the organization’s culture and values, leading the team, finding ways to share and spread the cause of domestic violence and our organization, and so many more important responsibilities.
 
Primary Responsibilities: Producing reports, presentations, and briefs Devising and maintaining filing systems Researching various matters requested by the CEO Making outbound calls following guidelines provided by the CEO Accomplishing various tasks requested by the CEO Maintaining building security by insuring that all doors stay locked at all times. Volunteers will never be alone in the building. Supporting other staff and volunteers as needed Maintaining cleanliness and care of the Center’s offices Supporting other areas whenever possible.  
Skills: Office experience Telephone skills Documentation skills Administration skills Strong organization skills Excellent writing skills Knowledge of filing systems Ability to use photocopier, scanner, etc. Creativity Positive attitude with callers, clients, staff and volunteers Ability to work both independently and as a team Excellent communication skills (verbal and written) Awareness and adherence to confidentiality and boundaries Punctuality and dependability Pro-activity Flexibility  
Required Qualifications: Working knowledge of Microsoft suite including Word, Power Point and Excel Excellent typing skills Commitment to non-violent and cooperative work environment Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age or sexual orientation Ability to pass a criminal background check Ability to do online research  
Preferred Qualifications (not required) Fluency in Spanish Degree in the field OR previous experience   

The Volunteer Victim Advocate reports to the Crisis Call Intervention Coordinator, but works closely with the Foster Pet Program Coordinator. The Foster Pet Program Volunteer Advocate provides administrative and program support to the Foster Pet Program Coordinator. The Foster Pet Program Volunteer Advocate will assist the Program Coordinator with marketing, fundraising activities, community presentations, coordinating pet transfer, and picking up donations for the Foster Pet Program and among other duties assigned by the Program Coordinator. The Volunteer Advocate will abide by all Beacon of Hope Crisis Center’s Confidentiality Policies and understand the dynamics of domestic violence and sexual assault.

Primary Responsibilities: Preparing material for prevention seminars, outreach programs and marketing via social media Accompanying and assisting the program coordinator with events Insuring the completion of forms by the victim (victim and pet information, intake/assessment forms, agreement, releases of liability form, etc.) Monitoring the pet status throughout its stay on a weekly basis Must follow BOHCC protocol regarding updates Serving as a liaison, providing follow-up between victims and foster families; updating the victim about their pet on a weekly basis. Must follow BOHCC protocol regarding updates Coordinating the transfer of pets (picking up and dropping off pets to and from foster families, animal clinics for spay/neuter procedures, vaccinations, or microchipping) Marketing the program to shelters, veterinarians, community donors, etc. Distributing marketing material throughout the community Organizing fundraisers to help with vet bills, food, and supplies Picking up pet supplies from donors Maintain professionalism at all times including: Positive rapport with collaborative partners and express only positive feedback. Positive rapport with victims
Skills: Creativity Excellent organization skills Detailed-oriented Ability to understand and follow protocols Public speaking skills Sales Customer service Ability to lift 50 lbs (picking up pet supplies such as dog food – once every other month)
Intern Required Qualifications: Completed or in the process of obtaining a Bachelor’s degree in criminology, criminal justice, law, social work or related field OR previous experience in working with victims of crime. Working knowledge of Microsoft suite including Word, Power Point and Excel Excellent typing skills Commitment to non-violent and cooperative work environment Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age or sexual orientation Ability to pass a criminal background check Ability to do online research Must have a valid driver’s license, reliable transportation and full coverage insurance.
Volunteer Required Qualifications: Working knowledge of Microsoft suite including Word, Power Point and Excel Excellent typing skills Commitment to non-violent and cooperative work environment Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age or sexual orientation Ability to pass a criminal background check Ability to do online research Must have a valid driver’s license, reliable transportation and full coverage insurance.
Preferred Qualifications: Knowledge of community resources Experience with Case Management Software Bilingual     Event Volunteer The friendly and outgoing Event Volunteer works at events and represents Beacon of Hope Crisis Center in the community.  This committed volunteer would be an articulate and passionate spokesperson for Beacon of Hope Crisis Center at local events.  Beacon of Hope Crisis Center works to increase its visibility in the community.  Volunteers are the face of Beacon of Hope Crisis Center in the community and thus play an important role in its mission to serve victims of domestic violence and sexual assault.  This volunteer has a professional demeanor and engages the community to ensure the events are successful.   This volunteer takes direction of staff and other volunteers. Currently there are opportunities for daytime events and evening and weekend events.  Please specify your availability when you apply.

Beacon of Hope Crisis Center is a Christ-centered organization empowering victims of domestic violence and sexual assault to become self-sufficient by providing safety, education, and support.  We serve ALL individuals and families facing domestic violence and/or sexual assault crisis regardless of religion, race, color, sex, age, sexual orientation, gender identity or gender expression, marital status, national origin, language capacity or ability.  Our programs:  Crisis Call, Criminal Justice, Economic Sustainability, Foster Pet, Teen Talk and Education Program.

At Events
Primary Requirements and Responsibilities: Volunteering on the day/evening of the event Ability to pass a criminal background check  
Skills: Reporting skills Organizational skills Creativity Interpersonal skills Pro-activity Sales skills Determination to make events successes  

Strong consideration will be given to candidates that are bilingual and either have a Criminal Justice degree or working towards obtaining it.

The Volunteer Victim Advocate reports to the Crisis Call Intervention Coordinator, and is responsible to provide supportive services including: crisis intervention, information, and appropriate case management services for victims of domestic violence and sexual assault violence. This position assists both adult and child victims. The Volunteer Victim Advocate serves as an informed source of support to the victim during the immediate crisis and works closely with various community organizations and legal services to successfully support the victim and the Beacon of Hope Crisis Center programs. This position has opportunities to expand within the volunteering role.

Primary Responsibilities: Answer crisis calls. Continued education and training on domestic violence and sexual assault. Maintain professionalism at all times including: Positive rapport with collaborative partners and express only positive feedback. Positive rapport with victims Provide victims to emergency support services, including: Emergency financial assistance for: food, clothing, or other items related to getting out of immediate crisis. Emergency and essential transportation assistance to safe shelter or essential appointments to aid in increased self-sufficiency. Connect victims to necessary counseling and/or other professional services, including: Medical/Dental advocacy – assisting in locating necessary medical/dental care for injuries related to domestic violence or sexual assault. Personal advocacy – including securing rights, remedies, and services from other agencies. Victim Compensation Assistance/Advocacy In the event that BOHCC cannot provide what is needed for victims, provide the appropriate referral to victims (note that we have a process we follow for recommending referral resources.). Pass along important information to the leadership team that falls outside the scope of direct client service. Assist CEO/Executive Director with public outreach events related to domestic violence, sexual assault, victim advocacy, and BOHCC services when requested.
Required Qualifications: Completed or in the process of obtaining a Bachelor’s degree in criminology, criminal justice, law, social work or related field OR previous experience in working with victims of crime. Working knowledge of Microsoft suite including Word, Power Point and Excel. Excellent typing skills. Commitment to non-violent and cooperative work environment. Commitment to providing quality and equitable services to all clients regardless of race, ethnicity, sex, gender identity, religion, age or sexual orientation. Ability to pass a criminal background check. Ability to do online research. Must have a valid driver’s license, reliable transportation and full coverage insurance.
Preferred Qualifications: Knowledge of community resources. Experience with Case Management Software. Bilingual.